User-generated content (UGC) isn’t just a buzzword anymore. It’s a fast-growing strategy that provides your brand with real, relatable content created by real people.
That brings us to the question: Who is a UGC creator, and why should your brand care?
Let’s explore in this post.
Wondering who is a UGC creator? This detailed guide breaks down everything brands need to know about UGC creators and how to work with them effectively.

First Things First—Who Exactly Is a UGC Creator?
A UGC creator is someone who produces content, including photos, videos, reviews, unboxings, and tutorials, specifically for brands, but without needing to post it on their social media.
They don’t need a large following. In fact, some don’t even consider themselves influencers. Their job is to create content that looks and feels organic, but it’s made for your brand to use on your platforms, ads, or website.
Unlike influencers, UGC creators focus more on creation than promotion.
Why Brands Are Loving UGC Creators
UGC creators bring something many ad campaigns lack: authenticity. In a world full of polished influencer promos and AI-polished visuals, audiences crave raw, honest, human content. UGC delivers that.
Here’s why brands across Africa and beyond are working with UGC creators:
- Relatable content that looks native to social media.
- Faster turnaround because it’s simpler than full-scale productions.
- Cost-effective campaigns that don’t sacrifice quality.
- Higher engagement, especially with Gen Z and Millennial audiences.
- Flexible usage rights, meaning you own the content once you pay for it.
Besides that, UGC works brilliantly for ads. According to Meta, ads with UGC outperform branded creatives in terms of engagement and trust. That’s no small thing.
UGC Creators vs. Influencers: What’s the Difference?
It’s easy to confuse the two, but there’s a clear line.
UGC Creator | Influencer |
Paid to create content | Paid to promote content |
Doesn’t need a large following | Needs an active audience |
Brand posts the content | Influencer posts the content |
Focus is on content quality | Focus is on reach and engagement |
Of course, some people are both. However, as a brand, it helps to know which one you need for your campaign.
What Kind of Content Do UGC Creators Make?
UGC creators are storytellers, but in a very natural, low-pressure way. Their content looks like something you’d see in your own feed, not a glossy ad.
Some common UGC formats include:
- Unboxing videos
- Product tutorials or how-tos
- Voiceover reviews or testimonials
- Day-in-the-life vlogs featuring your product
- Lifestyle photos or reels
Most importantly, UGC feels real. That’s what makes it powerful.
How to Spot a Great UGC Creator
Not every creator who claims to do UGC will be the right fit for your brand. Therefore, you need to know what to look for.
Here’s what defines a strong UGC creator:
- Great on-camera presence – even if it’s not polished, it should feel genuine
- Strong storytelling skills – do they make you want to keep watching?
- Good editing skills – smooth transitions, clear audio, clean visuals
- Experience with your niche – beauty, food, tech, travel—niche knowledge matters
- Flexibility – can they adapt to different tones and formats?
Besides that, always check their previous work. Ask for a portfolio. If they’re on Aktivate, you can view their sample content and past brand collaborations directly.
Why UGC Works for African Brands Right Now
Africa’s digital economy is exploding. More people are online. Social commerce is thriving. However, audiences are tired of overproduced content. They want real voices, local accents, and content that looks like something a friend could post. That’s where UGC creators shine.
For African brands, this is a golden opportunity. You can create relatable campaigns without spending millions on production. Plus, you can scale faster because UGC creation is nimble.
Also, because most UGC creators charge per deliverable, not per follower, it’s easier on your budget.
How to Work with UGC Creators Successfully
Now that you know who they are, let’s talk about how to collaborate.
Start With a Clear Brief
Define your goals, tone, message, and deliverables.
Be specific but allow creative freedom.
Choose Creators that Match your Vibe
Don’t just go for trendsetters. Go for someone who gets your audience.
Review Samples Before Signing Off
Always request a draft or sample if possible.
Agree on Content Rights
Most UGC includes full rights transfer, but clarify this upfront.

Use a Platform like Aktivate
Aktivate helps you find verified UGC creators across Africa, manage briefs, track deliverables, and handle payments.
Working with UGC creators shouldn’t feel like a gamble. With the right tools, it’s a smooth, repeatable process.
Conclusion: UGC Is the Future of Brand Storytelling
So, who is a UGC creator? They’re everyday people with a knack for creating content that clicks. They’re not trying to be influencers; they’re trying to be real.
In today’s content-heavy world, that’s exactly what your brand needs. If you want to stay relevant, build trust, and drive real engagement, start working with UGC creators. It’s faster, cheaper, and more effective than traditional ads.
Aktivate makes it easy. Whether you need product reviews, lifestyle videos, or social-first campaigns, our platform connects you to Africa’s best content creators in minutes.
Ready to build authentic content with creators who just get it? Book a demo session with Aktivate today and discover UGC creators who bring your brand to life. Let your next campaign speak like your customers do: real, honest, and human.